1. About these terms
Airi (爱俐) is provided by Humanled AI Pte Ltd, a company incorporated in Singapore ("Airi", "we", "us"). By using the Airi app or website, you agree to these Terms of Use and to our Privacy Policy. If you don't agree, please don't use Airi.
2. What Airi is
Airi is a personal-assistant app that helps you organise everyday Singapore life — reminders, documents, family and health admin, food, parking, travel, and voucher/rebate deadlines — with a warm AI companion that runs on your device. Your personal data stays on your own phone, as described in the Privacy Policy.
3. Airi gives information, not professional advice
Airi helps you keep track of things and surfaces useful information. She is not a substitute for professional advice — legal, medical, financial, tax, or otherwise. For decisions that matter (a medication, a payment, an eligibility, a deadline), please confirm with the relevant professional or the official source.
In particular, Airi is not a healthcare provider and does not give medical advice; her reminders don't replace your doctor or pharmacist.
4. Accuracy and "as is" information
Airi curates Singapore information carefully and only ships facts that trace to a real source — but government schemes, voucher lists, opening hours, carpark availability, and travel data change, and third-party sources can be incomplete or wrong. So this information is provided "as is". Always confirm anything you'll rely on — especially deadlines and eligibility — against the official source. Where Airi can't verify or do something, she tells you the honest limit rather than guessing.
5. Your device and your data
Because Airi keeps your data on your device, you are responsible for your device and your backups. If you lose your phone, clear the app's storage, or uninstall without a backup, that data may be gone and we cannot recover it for you (we don't have a copy). Please use the app's backup/restore options and keep your device secure with a passcode.
6. Access & your password
If you set a password or recovery code to protect the app, keep it safe. We store only a one-way hash of your password (see the Privacy Policy), so we can't retrieve it for you — your recovery code is how you get back in. You're responsible for activity under your access.
7. Subscription & billing
Airi is free for everyone right now — there is no charge and no active subscription. We may introduce a paid subscription later; if we do, its price, any free trial and renewal terms will be shown clearly before you are ever charged. The following describes that subscription only as currently planned for that future point:
- A yearly subscription — S$59.90 per year (founding members S$39.90 per year).
- Subscriptions are sold and billed through the Apple App Store or Google Play (or another payment provider we name at checkout), and are subject to that store's terms.
- Unless you cancel before the trial ends or before a renewal date, the subscription auto-renews and the then-current price is charged. Manage or cancel it in your App Store / Google Play account settings.
- Refunds are handled under the applicable store's refund policy.
- We may change prices for future periods; we'll give reasonable notice, and a change never affects a period you've already paid for.
8. Using Airi properly
Please use Airi for your own personal, lawful use. Don't misuse the service — for example, don't try to break, overload, reverse-engineer, or resell it, don't use it to break the law or infringe others' rights, and don't attempt to access parts of the system you're not meant to.
9. Airi never sends on your behalf
Airi may help you draft a message, reply, or share — but you send it, with your own tap. You're responsible for what you choose to send.
10. Third-party services
Some features rely on third parties (for example Google Calendar, Alibaba's Qwen-VL image reading, map and government-data sources, and the app stores for billing). Your use of those is also subject to their terms, and we're not responsible for their services.
11. Our content and brand
Airi, the name "Airi 爱俐", the app, its design, and its curated content are owned by Humanled AI Pte Ltd or our licensors. We give you a personal, non-exclusive, non-transferable licence to use Airi under these terms. The data you put in is yours.
12. Disclaimers & limitation of liability
Airi is provided on an "as is" and "as available" basis, without warranties of any kind to the extent permitted by law. We don't warrant that the service will be uninterrupted, error-free, or that every piece of information is accurate or current.
To the maximum extent permitted by law, Humanled AI Pte Ltd will not be liable for indirect or consequential losses, or for loss of data that was stored only on your device. Nothing in these terms limits liability that cannot be limited under law (such as for death or personal injury caused by negligence, or fraud). Where liability is permitted to be capped, our total liability is limited to the amount you paid us for Airi in the 12 months before the claim.
13. Suspension & ending
You can stop using Airi at any time and cancel your subscription through your app store. We may suspend or end access if these terms are seriously or repeatedly broken, or if we need to for legal or security reasons. Because your data is on your device, ending your subscription doesn't delete it — that stays in your control.
14. Changes to these terms
We may update these terms from time to time. We'll post the updated version here with a new effective date and, for significant changes, let you know in the app. Continuing to use Airi after a change means you accept the updated terms.
15. Governing law
These terms are governed by the laws of Singapore, and the Singapore courts have jurisdiction over any dispute — without affecting any mandatory consumer-protection rights you have where you live.
16. Contact
Questions about these terms: hello@humanledai.sg.